MINOR PROJECT | CAREGIVER FIRST AID

 

Minor Project

Loh Kai Xuan (0365780)


TABLE OF CONTENTS   [Click to jump to chapter]
        

WEEK 1
                
Briefing:
We were given a brief of the project and our topic. Our topic is "Caregiver First Aid". 


Fig. 1.1.  Brief

We formed groups and prepared our figma, drive and interview question draft. As well as potential questions we have for the client. 

Fig. 1.2.  grouping

We also made a timelines for this project.

Fig. 1.3.  Timelines



                
Empathy:
WEEK 2

Finalizing interview questions:
We received a briefing from the client and consulted her about the interview questions and target audience. 

Fig. 1.4.  Client Briefing Notes


We had a group meeting where we list the questions we want to ask the interviewee. Then, we consulted with both the client and our lecturer. Where we further refined the questions. We also made different language versions as the interviewees we had in mind prefer different languages. 

We also contacted the interviewees already. 

Fig. 1.5.  Interview questions





WEEK 3

Finalized target audience:
After feedback we edited and finalized our target audience.

Fig. 1.6.  Target Audience


Interviewees:
We contacted people we know and institutes with family or professional caregivers. However, we were rejected by dozen of them and had trouble with finding more interviews. We only managed to get 4 interviewees for 1 target audience.

Fig. 1.7.  Interviewees

Interviews:
Next we scheduled and conducted the interviews. We made it so that no one conducts the interview alone. One will interview while the other keep track and record the interview. 




WEEK 4

More interviewees:
While doing the transcripts we contacted more interviewees and finalized them. We asked the client for help and contacted as many as we can. 

Fig. 1.8.  Interviewees 2


Transcripts
We did our transcripts in google doc first, then transferred them to Figma to analyze. We highlighted our own parts and made them all into sticky notes.

Fig. 1.9.  transcript highlights




WEEK 5

Affinity Diagram:
After creating the sticky notes, we used what we learned in lass to create an affinity diagram. We did this together physically to group and discuss easier. And continued in a call to finish everything.

Fig. 1.10.  Affinity diagrams


User Persona:
We discussed and created user personas together. 

Fig. 1.11. User Persona



DEFINE:


Define:
We also had an activity in class where we did the define stage. Each of us were told to write one.

Fig. 1.12. Problem statement and how might we?


Finalized Problem Statement:
We also had an activity in class where we did the define stage. Each of us were told to write one.

Fig. 1.13. Problem statement






WEEK 6

IDEATION:

Crazy 8 activity:
During class we did this activity where all of us had to think about an idea for the prototype.  


Fig. 1.14. Crazy 8 ideas



Fig. 1.15. Group Meeting for Ideation

Fig. 1.16. Ideation visuasl for Prototype


Presentation Slides:
We were told to prepare presentation for week 8 to show the client our progress and ideas.  We split the slides, based on who did more work previously, people who did lesser worked more on the slides. 

I was in charge of the design thinking phases - empathy, and ideation.






WEEK 8

PROTOTYPE:

We created a working title for our project and made changes based on feedback. We also made a mood board for the website.

Fig. 1.17. WEEK 8 PROGRESS

DESIGN ITERATION:

Based on feedback we created a google form for the family caregivers that we interviewed before. This is to get opinion for our design iteration. 


Fig. 1.18. DESIGN ITERATION SURVEY




WEEK 10

Feedback and iteration:
After collecting all the responses, we made a summary of the results. This helped us find out what we should edit about of prototype soit can better fit the target users. 

Fig. 1.19. SUMMARY OF ITERATION NEEDED


Scenario:
During class, we created a scenario for testing. We first each wrote one, then chose the best one to polish and finalized. 

Fig. 1.20. SCENARIOS

Fig. 1.21. FINAL SCENARIO





WEEK 11

Prototype Progress:
We made changes to the prototype and started working on the interactive prototype model. 

Fig. 1.22. WATCH MOODBOARD

Fig. 1.23. WEBSITE DESIGN W11


Prototype Feedback:
After consulting, we were told that our design was too simple and the avatars were too childish. We also lacked a site map planning and the fonts were not suitable. 




WEEK 12

Sitemap:
Me and Dave made site-maps and user flows for both prototypes.

Fig. 1.24. USER FLOW

Fig. 1.25. WATCH SITEMAP

Fig. 1.26. WEBSITE SITEMAP


Design iteration:
Dhina found a few more font choices and settled on using "March".

Fig. 1.27. FONT RESEARCH

Materials:
Li wen was in charge of researching materials for the watch.

Fig. 1.28. MATERIALS OF WATCH


Avatar Icon Changes:
Li Wen made changes to the avatar icon but we were told it was still too childish so we just changed to a corporate style

Fig. 1.29. AVATAR PROGRESS

Website Design Changes:
I made changes to the website design so that it feels more warm.

Fig. 1.30. WEBSITE PROGRESS



Watch Prototype:
Dave and Dhina created the figma prototype for the watch. We were given feedback to create a tutorial for the buttons. 

Fig. 1.31. WATCH PROGRESS





WEEK 13

Finalized Avatars:

Fig. 1.32. FINAL AVATARS


Watch Prototype:
We completed the 3D model of the watch as well.


Fig. 1.33. FINAL WATCH MODEL



Figma Prototype:
We completed both the watch and website prototype so that it is read for testing.

Fig. 1.34. WEBSITE PROTOTYPE


TESTING:

We first finalized all the scenarios and tasks for the testing then conducted 2 testing sessions online with family caregivers we previously interviewed. 

Li Wen hosted the session physically with the family caregivers while I was in an online call observing and recording the screen captures of the testing participant's action.

After it ended, we gave them a short survey so that we can learn about their opinions and also get feedback. 


Fig. 1.35. TETSING SCENARIO



Fig. 1.36. TESTING PARTICIPANTS


Testing Results:
We analyzed the video and survey, then recorded the information. We then made nessecary changes to the prototype.

Fig. 1.37. TESTING RESULT


Fig. 1.37. TESTING SUMMARY

Updating the Watch
Using the base made by Dave, Li Wen refined the watch design by adding more details and I created the colour variations, did final tweaks and final render of the watch. 


Fig. 1.38. WATCH PROTOTYPE





WEEK 14

Presentation:
We worked and refined the slides till the day of the presentation. We also rehearsed multiple times before the presentation. 

Feedback:
Refine the testing results in the slides.

Presentation Slides:

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